Store issue repair
A Shopify page, theme or checkout problem
Broken links, visible leftovers, mobile issues, app conflicts or a checkout path that no longer behaves as expected.
Fix a store issue →STORE ISSUE REPAIR
Fix a Shopify store issue without guessing.
A page has leftover template text. A theme change made a mobile path awkward. An app conflicts with the storefront. Send the URL and the symptom. We start with what a shopper can see, then scope the smallest sensible repair.
Shopify systems repair
Your Shopify store should not need a daily workaround.
Orders stop syncing. Klaviyo flows go quiet. A webhook drops a field. A theme change breaks checkout or tracking. Tidewell helps small store owners and lean teams find the cause, fix the agreed issue and get a plain-language handoff.
- Written reply within one business day
- Fixed price before work starts
- No call or password required to begin
Start with the symptom.
Automation repair
An order, lead or email flow stops moving
Shopify, Klaviyo, Zapier, Make, n8n, HubSpot, webhooks and tracking. We trace the path and test agreed scenarios.
Fix a broken automation →Unclear cause
You know something is wrong, but not where
A $99 written diagnosis covers one issue and is credited toward the $299 fix within 30 days if you proceed.
Describe the issue →A repair you can explain to someone else.
01 / DESCRIBE
Send the store URL, tools and symptom.
02 / SCOPE
Receive questions or a written scope, price and timing.
03 / APPROVE
Decide whether to proceed. Nothing is charged before agreement.
04 / REPAIR
We test the agreed work and send plain-language notes.
Small first step. Clear price before the work.
The first response is free. Small content fixes (placeholder policy text, broken links, copy edits) are $49 flat, and you pay only if it is fixed. A one-bug fix is $299. When the cause is unclear, a $99 written diagnosis comes first and is credited toward the fix. Larger work gets a written quote ($400 to $1,500).
$299 ONE-BUG FIX
Fixed price agreed first
Fixed price agreed first
One short intake
Describe the issue.
What should happen? What happens instead? Which tools are involved? Three or four sentences is enough.
No passwords or private customer data. We reply within one business day with questions, a scope and fixed price, or a clear note that we are not the right fit.
Store issue repair
Fix a Shopify store issue without guessing.
A page has leftover template text. A theme change made a mobile path awkward. An app conflicts with the storefront. Send the URL and the symptom. We start with what a shopper can see, then scope the smallest sensible repair.
Common symptoms
- Default Shopify text or unfinished policy blocks.
- A link, image, section or form does not behave as expected.
- A theme or app change creates a visible problem.
- Mobile layout, checkout or tracking needs a focused review.
What you receive
- Confirmed scope before access or payment.
- Duplicate theme work when theme changes are involved.
- Agreed checks on desktop or mobile paths.
- Plain-language handoff and out-of-scope note.
Pricing: Small content fixes are $49 flat, paid only if fixed. A one-bug fix is $299. When the cause is unclear, a $99 written diagnosis is credited toward the fix within 30 days if you proceed. Larger work gets a written quote ($400 to $1,500).
Do you need Shopify login details?
No. If approved work needs access, use a collaborator or user invite with only the needed permissions. Never send a password.
Can you fix an app problem?
We can inspect storefront behavior and available configuration when the issue is within the agreed scope. If the app vendor must make the change, we say so.
Can you change my live theme directly?
Theme work is scoped on a duplicate theme first. Nothing is published until the agreed review is complete.
Automation repair
Fix the workflow that stopped moving.
Orders do not reach accounting. A form submits but the CRM record is missing. A Klaviyo flow goes quiet. Make, Zapier or n8n runs fail without a useful alert. We trace the path before we propose a fix.
Failure patterns
- Trigger fires, but the next tool receives nothing.
- A changed field or app connection breaks a flow.
- Records duplicate, disappear or arrive incomplete.
- A webhook fails without retry or alert handling.
- Tracking counts a purchase twice or not at all.
What we inspect
- Trigger and event receipt.
- Field mapping, filters and required values.
- Destination authentication and response.
- Retries, duplicates, alerts and exceptions.
- Agreed normal and failure test scenarios.
Pricing: A one-bug repair is $299, and larger work gets a written quote ($400 to $1,500). If the cause is unclear, the $99 written diagnosis covers one workflow or integration and is credited toward the repair within 30 days if you proceed.
Can you repair an existing Zap instead of rebuilding it?
We inspect the trigger, steps, filters, field mapping, app connection and task history when access and scope allow. If replacement is safer, we explain that before quoting.
Which tools do you support?
Shopify, Klaviyo, Zapier, Make, n8n, HubSpot and tracking setups are common examples. Tell us the full chain and we will say if a tool or plan is outside our fit.
Can you guarantee the workflow will never fail again?
No. We test agreed scenarios, document the failure path and can quote monitoring or hardening separately if needed.
Ready-made workflows
Secondary path: browse the tested n8n templates and setup guides on the live templates page.
Browse templates →